Restoring Confidence in Policing and Public Safety

On Sunday morning, a serious incident in Horley understandably unsettled many residents. A man behaving erratically in a public space later entered a café in the town centre, where a woman was assaulted and required hospital treatment. The individual was later arrested and detained.

My first thoughts are with the victim, and everyone affected. No one should feel unsafe going about their daily life in Horley — whether that is walking by the river, visiting local businesses, or working in the town centre.

Events like this do more than cause immediate harm — they shake confidence. Restoring that confidence means ensuring residents feel safe in their town, informed about what has happened, and reassured that public services are responding effectively.

Information and reassurance matter

In the aftermath of incidents like this, residents consistently raise the same concern: a lack of clear information. When people do not know what has happened, where risks lie, or whether an incident is isolated, anxiety grows, and trust erodes.

If individuals involved in serious incidents are not from the local area, residents deserve to be told. If other agencies or services are involved, local councillors and community leaders must be informed so they can provide reassurance.

Transparency is not about blame. It is about maintaining public confidence and ensuring residents feel listened to and protected.

Policing presence and response

Residents have also asked reasonable questions about police response and visibility. In busy town centres, swift action and early intervention are crucial. When someone is behaving unpredictably, delays increase fear and uncertainty for those nearby.

People have rightly asked: what if that café had been busier? What if it had been one of us or our children? These are not abstract concerns — they are the everyday realities of town-centre life.

A visible policing presence, backed by the ability to respond quickly, is central to public confidence. Horley needs policing that is proactive, not permanently stretched thin.

Prevention, coordination and public safety

Public safety relies on different services working effectively together. When early warning signs are missed or agencies are not properly aligned, residents are the ones who feel the consequences.

Preventing incidents is just as important as responding to them. That requires coordination, information-sharing and clarity of responsibility — all focused on keeping communities safe.

Rebuilding confidence locally

Residents are not looking for headlines or finger-pointing. They want reassurance that their safety is taken seriously and that lessons are learned when incidents occur.

As a local councillor, my priorities are clear:

  • Clear and timely information for residents
  • Strong accountability from public services
  • A visible and effective policing presence in Horley
  • A focus on prevention as well as response

Horley is a strong community, but confidence does not come automatically. It has to be earned — through openness, responsiveness and leadership. That is what residents expect, and it is what I will continue to press for.